Terms of use of Sureness services

These terms shall apply to all services provided by SURENESS.

Your relationship with SURENESS

  1. The use of our software, services and website ( henceforth, “Services” from which we exclude those services that SURENESS may provide you on the basis of any other independent agreement) is ruled under the terms of this legal agreement subscribed by you and SURENESS
    By SURENESS it will be understood the society SURENESS 2. Unless you and SURENESS agree otherwise in writing, our agreement will always include, at least, the terms stated on the present document. From now on, these conditions will be referred as “General Terms”.
  2. This agreement may also include the stipulations contained on the Additional Terms of SURENESS services. Hereafter, all of this will be indistinctly called “Terms”, and will perform a legal agreement between you and SURENESS. Whenever a Service is ruled by Additional Terms, you will be able to read them on the space reserved to them, on the Service or through its use.
    • In case there is any inconsistency between Additional Terms and General Terms in relation to the Service, the first ones shall prevail over the general ones.

      Acceptance of Terms

  3. Before making any use of our services, you shall accept the Terms of use. Otherwise, you will not be able to use them.
  4. To accept these Terms, you must to click on the checkbox provided on the user interface of the desired Service.

    Use of our Services

  5. You accept to use our Services exclusively for the purposes included on (a) Terms and (b) any regulation or law which may apply, or in any of the practices or guidelines accepted in the relevant jurisdiction.
  6. Additionally, you commit to not involve yourself on any activity that could interfere or interrupt our Services or servers and webs connected to them. 3. Unless it is stated otherwise on an independent agreement between you and SURENESS, you undertake the commitment of not reproducing, duplicating, copying, selling or commercializing any information or document.
  7. By the present agreement you accept you are the only responsible (and that SURENESS renounces to any liability towards you or any third party) for the infringement of any obligation under these Terms, and for the consequences resulting from such infringements ( this also includes any loss or damage caused to SURENESS).

    Privacy Policy

    SURENESS's privacy policy explains the processing of personal data by the use of our Services. By using our Services, you expressly accept SURENESS to process this information in conformity with the referred privacy policy.

    Content of Services

    • Document Certification (orders, delivery notes, bills, receipts, etc )
    • Document custody for supplier and customer
    • Rating of Companies
    • Mediation and arbitration
    • Issuance of arbitral awards
    • Trading platform of supply and demand
    • Website advertising

      Intellectual and industrial property rights

  8. You accept that SURENESS or their licensors are the only owners of all rights, titles and legal interests related to the Services, including applicable intellectual and industrial rights, regardless of their registration or country of application.
  9. Unless you agree otherwise in writing with SURENESS, none of the provisions of the Terms allow you to use any name or trademark property of SURENESS, service marks, logos, domain names or any other distinguishing features of the company.

    SURENESS License

  10. SURENESS grants you an exclusive, international, and non-transferable license to use the software given by SURENESS as a part of our Services ( hereafter, the “Software”). This license is given with the only purpose of allowing you to use the Services provided by SURENESS, and to benefit from them in the way the company Terms establish.
  11. No copy, modification decompilation or trying to to extract the company's code source of the Software may be done, and no derivative work or reverse engineering is allowed to be done on it, by oneself or a third party, unless it is permitted or required by law.
  12. Unless SURENESS has given written permission, the transmission of sublicenses of its rights, either to use the Software or transfer any of those rights, will not be allowed.

    Your license to the content

    You will retain copyright and any other rights previously owned in connection to the content you send, publish or display either on our services or through them.

    Software updates

    Our Software can automatically download and regularly install updates from
    SURENESS. These updates are designed to improve, optimize and develop our Services, and can be presented as corrections, improved features, new software modules and completely new versions. Receiving these updates will be accepted and SURENESS will be allowed to provide them, as a part of the Service.

    Ending your relationship with SURENESS.

  13. The Terms will continue in effect until either you or SURENESS decide to resolve them, as provided below.
  14. SURENESS can terminate in any moment the legal agreement established with you if:
    • You have failed to comply with any of the provisions of our Terms or have acted in manner which clearly shows that you do not intend to comply with such provisions or can not comply.
    • It is required by law, for example, in case the provision of the Services is or becomes illegal.
    • The partner who provides its Services to SURENESS terminates or suspends its contractual relationship with SURENESS, or ceases to provide these services. -SURENESS is transitioning to no longer providing the Services to clients in the country of residence of the user, or in the country from which the user operates the Services.
      -The provision of Services by SURENESS stops being commercially viable from its business perspective.

      Exclusion of guarantees

  15. You manifest and expressly admit that the use of our services is performed under your own responsibility and our services are provided “as it is” and based on “availability”.
  16. In particular, SURENESS, its subsidiaries, branches and licensors don't guarantee that:
    • Your use of our services meets your specific needs.
    • The services are provided in an interrupted, accurate, safe or error-free way. - The information obtained as a consequence of the use of our services will be reliable or accurate.
    • Operating and functionality defects of any software provided by SURENESS will be corrected as a part of our services.
    • Any downloading of material or otherwise obtained through the use of the services is done under your responsibility, and you will be solely responsible for any damage to your computer system or other device, as well as any loss of data that may result from the download of such material.
      -No type of notification or information, whether oral or written, obtained from SURENESS , from the services, or through the services, will cause warranties which are not expressly mentioned in these conditions.
    • SURENESS expressly disclaims any guarantees or conditions of any kind, wether expressed or implied, included those of implied merchantability, suitability for a specific purpose and non-infringement.

      Limitation of liability

  17. You expressly understand and agree that SURENESS and its licensors shall not be liable to you for:
    • Any damage you may be cause to the user or to a third party, including loss of profits -direct or indirect-,any loss of professional prestige or business reputation, loss or misuse of data , costs of providing goods, substitute services or other intangible losses;
    • Any loss or damage which may be incurred by you, including loss or damage arising as a result of:
    • Your trust in the completeness, accuracy or the existence of publicity or as a result of any relationship or transaction between you and another advertiser or sponsor whose advertising appears on our services:
    • Changes that SURENESS may add to the services or the temporary/permanent interruption of them or any of their functions;
    • Removal or damage of the content and other disclosure data kept in our services or offered through them, as well as the inability to store them; - Inability to provide SURENESS with accurate information about the account; - Negligence for not having preserved their password or account information securely and confidentially.


  18. The current Terms and Conditions constitute the entire agreement between you and SURENESS, and apply to any use you make of the Services, excluding any other Services offered to you under a separate written agreement, and they substitute any prior agreements between you and SURENESS on the Services.
  19. You accept that SURENESS can inform or notify you, including notifications regarding changes to the Terms and Conditions, via e-mail, regular mail or postings on our Services.
  20. You agree that, if SURENESS doesn't exercise any of the rights provided on the Terms or any rights from which SURENESS may benefit under an applicable law, it shall be understood that this will not be a formal waiver of our rights and that SURENESSwill still be holding those rights
  21. If a court of competent jurisdiction finds that any provision of these Terms is invalid, such provision will be cancelled from the Terms, without this affecting the application of the rest of them, which will remain valid and applicable.
  22. You acknowledge and agree that every member of the group of branches and subsidiaries of SURENESS constitutes a third-party beneficiary of these Terms and are authorized to directly apply the provisions of the Terms which grant them benefits or relevant rights. Except from the stated above, there will not be any other person or entity beneficiary of the present Terms and Conditions.
  23. The Terms and contractual relationship between you and SURENESS shall be governed under the laws of European Union.