Custody starts when our legal department verifies the documents and certifies their validity. After that, they are submitted to the personal provider and client registry, where an active preserving of the documents is performed, allowing the location and tracking- prior access control-, visualization, migration when required by any of the parties, and not allowing their manipulation at any time in custody nor by SURENESS, nor by any party involved in the transaction or transactions being certified. Our validation and certification process includes a ISO/IEC 20.000 certificate.
The physical custody of documents can also be guaranteed in case of claim or dispute between the parties. The custody system is subjected to constant AUDITS.